Out of stock
Composition
81% RAYON 19% POLYAMIDE
Washing Details
DRY CLEAN ONLY: All knits, regardless of the quality, will pill at some point. It is impossible to avoid that. Short or loose fibers on the surface of a fabric tend to tangle together, leading to fabric pilling.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Composition
81% RAYON 19% POLYAMIDE
Washing Details
DRY CLEAN ONLY: All knits, regardless of the quality, will pill at some point. It is impossible to avoid that. Short or loose fibers on the surface of a fabric tend to tangle together, leading to fabric pilling.
RETURNS & REFUNDS
Returns Process
You have 14 days from the receipt of your order to return or exchange products.
The returns process requires two simple steps:
Online Return Process
Policies
Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned.
You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original conditions. We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange or refund.
In the case of faulty, damaged or incorrectly supplied goods, we may offer you a substitute or replacement product or we will give you a full refund through the possible means, including any delivery charges you paid for (if any). In any case you must return the faulty, damaged or incorrect products to us as soon as possible in the same condition as supplied.
Exchanges Process
If you would like to exchange any products, you may:
- Visit the nearest store to return the items & purchase the replacement products
Please note that this is subject to availability and is per our applicable policies.
Refunds
Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.
Cancellation
If you wish to cancel your order, you may do so by calling our Customer Services department: 01011150560 - 01119737222 during working hours and within one hour of having placed it.
If you paid by credit card or debit card, and you have cancelled in accordance with this clause then we will reverse the authorisation or process a refund transaction (as the case may be) as soon as possible but we are not responsible for how long this will take to be reflected on your account as this is dependent on bank processing procedures.
Please note that we cannot accept cancellations outside of the specified periods as the order will have been processed and can only then be cancelled through our returns/refunds process as mentioned above.
